At Easy DIY Mart, your satisfaction is our priority. When you cancel or return an order, we make sure your refund is processed quickly and securely.
🏦 Refund Methods
Your refund will be issued to the original payment method used at checkout, or as store credit if you prefer.
Here’s how refunds are processed:
Payment Method | Refund Method | Refund Time |
---|---|---|
Credit/Debit Card | Same Card | 5–7 business days |
UPI / Wallets | Same UPI/Wallet | 2–5 business days |
Net Banking | Same Bank Account | 5–7 business days |
Cash on Delivery (COD) | Bank Transfer / Store Credit | 5–7 business days (after details shared) |
🧾 For Cash on Delivery (COD) Orders
Since no online payment was made, you can:
Share your bank details securely via the return portal, OR
Choose to receive a store credit voucher for your next purchase
🛡️ We never ask for sensitive information via phone or email. Always use our secure portal to share bank details.
🔁 Refund for Partial Returns
If you return only part of your order, you’ll receive a refund for the returned items only. Shipping charges are typically non-refundable, unless the return was due to an error or damage.
⏱️ How Long Will It Take?
Refund processing starts after the returned item passes quality check
You’ll receive a confirmation email or SMS once your refund is initiated
Banks may take a few extra days to reflect the amount in your account
🧑💻 Need Help?
If you haven’t received your refund within the expected timeframe:
📧 Email: info@easydiymart.com
We’ll be happy to track your refund and assist you further.