🔄 When Are Refunds Issued?
Refunds are typically issued when:
You cancel an eligible order before it is shipped
You receive a damaged, faulty, or incorrect item
Your return request has been approved according to our return policy
📝 How to Request a Refund
Contact Customer Support
Reach out to us via email at support@easydiymart.com or phone at [Your Phone Number].Provide Order Details
Include your order number, details of the issue, and any photos if applicable.Return the Item (If Required)
If the refund is for a returned product, follow the instructions to send it back.Wait for Processing
Once we receive your request and/or returned item, we will process your refund within 7–10 business days.
💰 Refund Methods
Refunds are made using the original payment method used during purchase. Depending on your bank or payment provider, it may take additional time for the funds to reflect in your account.
⚠️ Dispute Resolution
If you believe there is an unresolved issue with your order:
Contact our support team to discuss your concerns.
We aim to resolve disputes fairly and quickly.
In rare cases where disputes cannot be resolved, you may consider third-party mediation or consumer protection services.
🧑💻 Need Assistance?
For help with refunds or disputes, contact us:
📧 Email: info@easydiymart.com
Your satisfaction is our priority, and we’re here to help you every step of the way.
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